- Business activities:
- Taking responsibility for the business performance of the restaurant.
- Analysing and planning restaurant sales levels and profitability.
- Organising marketing activities, such as promotional events and discount schemes.
- Preparing reports at the end of the shift/week, including staff control, food control and sales.
- Creating and executing plans for department sales, profit and staff development.
- Setting budgets and/or agreeing them with senior management.
- Planning and coordinating menus.
- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing staff and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's uniform standards.
- Meeting and greeting customers and organising table reservations.
- Advising customers on menu and wine choice.
- Recruiting, training and motivating staff.
- Organising and supervising the shifts of kitchen, waiting and cleaning staff.
- Back of House :
- Maintaining high standards of quality control, hygiene, and health and safety.
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.
- communication skills, leadership, food safety and hygiene, computer and understanding P&L and cost, 3 to 4 yrs experience
· Language Skills:
§ Arabic : Mother Tongue
§ English: Good command of written and spoken
· Computer Skills:
- Strong PC skills including proficiency in Excel .
§ Other Skills:
- Problem Solving and Decision Making Skills.
- Energetic, creative, Committed, Self Dependant, Team Player, customer mania driven
- Financial and Analytical Skills
- Leadership Skills
- Good Planning and Organizing Skills
- Language skills - fluency in English (Oral/Written)
- Good command of MS Office applications
- Ability to work under stress
- Excellent customer service skills
- Commercial awareness
- Good interpersonal skills
- Communication skills
- Problem-solving skills
- Organisational skills
- Teamwork skills
- Ability to work in multi task environment