Retail Operations Manager

Job description

  • Implementing with brand manager the annual revenue budget by brand, section and SKUs 
  •  Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

• Arranging with sourcing promotion weekly and monthly basis 

• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends

• Arranging with brand manager and cost controller final sales price

• Coordinate with operation for items display at stores

• Communicate with marking department for sales promotion activity • Respond to customer complaints and comments

• Increase the sales with new and existed clients

• Looking for new market opportunity

  Oversee daily operation with branches
• Arranging with production the daily consumption and delivery
• Follow all procedure of retail opening and closing
• Controlling the products shelve life and layout of the display
• Identify and evaluate opportunities for increasing income through retail and through
partnership working and promotion coordinating with retail sales.
• Working closely with marketing department and trade activities
• Arranging with income auditor closing and monthly closing revenue, discount and FOC
• Weekly and monthly training calendar
• Responsible and accountable for the income and expenditure of the retail outlets and ensuring
they operate within agreed budgets
• To implement the retail business plan to achieve net income targets for each of the branch
stores.
• Ensure standards for quality, customer service and health and safety are met
• Manage stock levels and make key decisions about stock control

Job requirements

  • Has equivalent Managerial experience in similar role
  • Understanding of marketing principles & retail required in UAE
  • 10 years of experience in UAE market and regulation
  • Extensive experience in Roastery industry 
  • UAE driving license preferred
  • Graduate of Business Administration and related courses 
  • Can communicate both in English and Arabic Language